UX Practice Lead (Crime, GDS)

  • Location

    London, England

  • Sector:


  • Job type:


  • Salary:

    £500 - £660 per day

  • Contact:

    Harriet Hughes

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Duration:

    24 Months

  • Expiry date:


  • Client:


Our Government Client require a UX Practice Lead to work as part of a wider team on a Central Platform.

The team is required to deliver;

  • Provide programme/business assurance of comprehensive designs for Development
  • Drive & oversee Research plans & findings
  • Ensure feature wireframes/prototypes are delivered to a high-level
  • Provide high quality documentation required for the features
  • Maintain JIRA backlogs & confluence to a high-level

Problem to be solved

The Programme is designed to develop efficient, proportionate and accessible digital services to enable access to justice via appropriate modern channels. The Platform is an increment based delivery programme using a blend of Agile and Waterfall methodology. The work will entail delivering excellent User Experience design services. The programme requires its new applications to be designed to deliver an optimal user experience. These services might include such elements as UI design, usability and accessibility development optimisation and user research.

Work that has already been completed

The Programme is established and has been running for a number of years.
They have multiple services already live on the platform including a citizen facing service
The focus over the contract period is to deliver the full capability which will enable the decommissioning of most current legacy systems that support the justice service of today.

Key skills and experience

  • Provide evidence of leading and owning the designs throughout their lifecycle. Demonstrate taking responsibility for the approval process for any design changes and supporting the delivery teams.
  • Demonstrate experience of working with different User Experience disciplines, e.g. a User Researcher, UX/Content Designer and how they will manage the team to optimise resource utilisation.
  • Demonstrate experience in proactively identifying & resolving design issues and mitigating challenges prior to development to optimise delivery and improve content in design-led solutions
  • Proven experience of working within Domain Driven Design
  • Proven experience working with the Digital by Default service standard.

UX Practice Lead, Justice, Crime, UX, User Research, Content Design, User-Centred, Prototype, Design Artefact, Research, UI, User Experience, Axure, Sketch, GDS, Government, JIRA, Confluence, Domain Driven Design, DDD, Digital by Default, Public Sector.