User Researcher - GDS

  • Location

    Newcastle upon Tyne, Tyne and Wear

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    £500 - £520 per day

  • Contact:

    Experis UK

  • Contact email:

    Emma.Higson-Kirrane@experis.co.uk

  • Job ref:

    BBBH130145_1606235438

  • Published:

    about 2 months ago

  • Expiry date:

    2021-01-05

  • Start date:

    ASAP

  • Client:

    #

Role: User Researcher

Location: Remote for the foreseeable (then likely to be Newcastle depending client requirements and office openings)

Duration: 3-6 Months

Umbrella

Our client require an experienced User Researcher with experience of Government Digital Standards to join their project!

Role Overview:

  • Planning, designing and conducting in-house user research and usability testing sessions to support the design and development of Digital Services.
  • Conducting in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, guerrilla research, and other approaches to ensuring the user need is fully understood in the service design)
  • Working with Service Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material
  • Promoting user centred design principles and best practice

Skills required:

  • Experience of planning, designing and carrying out research activities with users
  • Proficient in a variety of user research methods including in-lab and remote usability studies, ethnographic observation, field studies, interviews, surveys, contextual inquiry and focus groups
  • Able to communicate insights to developers, designers and other stakeholders
  • Experience of working with Designers, Product Owners, Developers, and other Researchers to prioritise research opportunities in a fast-paced, rapidly changing environment
  • Experience of facilitating evidence-based product and design decisions

Suitable candidates will submit their CV in the first instance.