Transformation Manager
6 months contract
Remote + 10% Travel
£500 -£550
Must be available to travel domestically and internationally for business meetings / end user events (up to 10%)
Role Summary:
In this role you will play a key role in maximizing business outcomes for Group IT improvement initiatives and projects by contributing end user impact analyses to awareness and adoption campaigns, as well as advising leadership on workers council implications and developing end user risk and issue management plans.
Person specification:
This role requires a candidiate who can be a proactive global collaborator with multiple teams including Project teams, Business Partners, Group IT Communications, Global Onsite Support and Service Desk and End Users. results-driven individual who has demonstrated high level judgement, is pro-active, can take initiative and work independently to resolve issues, collaborate with global teams and deliver tangible behavioral change.Must be available to travel domestically and internationally for business meetings / end user events (up to 10%)
Responsibilities
* Facilitate and support change management and adoption activities for Group IT's Global High (End User) impacting projects and operational initiatives
* Carry out end user impact and change readiness assessments, stakeholder engagement, sponsorship engagement, communication and training activities
* Work closely with the project/technical teams to deliver the end user impacts and audience segmentation
* Support project teams with PoC, UAT and Pilot testing with Group IT stakeholders and end users to minimise issues prior to go live
* Work closely with key Group IT stakeholders including IT Business Partner community, Communications, Global Onsite support and Service Desk to ensure effective global and regional engagement
* Support the Communication teams activities and provide input into the communication plans and content development
* Work closely with support teams including Service Desk and Onsite Support to ensure a smooth transition into BAU
* Establish metrics and use available data to track the project/change benefits and feedback into on-going Group IT service improvement
Requirements
Must haves:
* Looking for candidates with more of a corporate background, with experience in project management and stakeholder management.
* Must be able to understand criticality of timelines
* Must be available for meetings and collaboration in US, Europe and APAC time zones
* Excellent written and verbal communication skills, Results driven and analytical
* Positive attitude and ability to take initiative
* Strong work ethic and ability to work independently and remotely
* Availability to travel domestically and internationally for business meetings / end user events (up to 10%)
* Able to work effectively at all levels in an organization
* Resilient and tenacious with a propensity to persevere
* Flexible and adaptable; able to work in a fast-paced evolving environment
