Test Defect Manager

  • Location

    Southend-On-Sea, Essex

  • Sector:


  • Job type:


  • Salary:

    £55000 - £65000 per annum + Company Benefits

  • Contact:

    Experis UK

  • Contact email:


  • Job ref:


  • Published:

    2 months ago

  • Expiry date:


Test Defect Manager

Public Sector

Location: SouthEnd on sea

We are actively looking to secure a Test Defect Manager to join Experis as one of our expert consultants, delivering services to our clients.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

The Role

Our client is looking for an experienced Test Defect Manger to support the key pillars of there external testing service - covering trader dress rehearsal, trade test proving, automation and post implementation proving. As a Test Defect Manager, you will be working closely with the C&IT Triage team to identify and accept defects into the defect management process.

Responsibilities of a Test Defect Manager:

  • To facilitate and Chair daily PRFs
  • To ensure timely updates to all defect (JIRA) tickets
  • To manage the defect lifecycle - from identification through analysis, fix, testing and deployment, including governance (RFCs etc)
  • Oversight of Known Error Log (KEL) with regard to updates as defects progress and capturing externally-facing description of newly identified defects
  • Coordination of comms out to software houses relating to specific defects to as agreed by Command Centre and SDST

Key Deliverables


  • Defect statistics as recorded in daily JIRA ticket summary


  • All historic Trade Test JIRA tickets that are not closed as part of the current mass closure exercise.
  • After initial triage all newly recognised bugs and defects in Trade Test


  • JIRA tickets that are raised by SDST
  • JIRA tickets raised as a result of internal monitoring
  • Updates from technical teams


  • Defect/PRF spreadsheet that is updated daily - to include impacts / scenario description for externally-facing KEL
  • Weekly reporting on the status of all defects
  • Draft comms regarding specific defects for SDST delivery to Developers
  • RFC documentation


  • Daily PRF (Chair)
  • Daily Command Centre Trade Test calls (Contributor)
  • Test Meetings (Contributor)
  • CAB (Facilitator) Once RFC and CAB process is in use for Trade Test

What do we want from you?

  • PM skills with and knowledge of requirements capture methods and techniques, business systems and analysis, front end process, software development life cycles and associated processes
  • Proficient in MS Office, MS Project, JIRA and Confluence
  • Excellent analytical capability within a technical environment
  • Excellent communication and stakeholder management skills.
  • Good team player and ability to work/explain technical issues to non-technical person.
  • Excellent Microsoft Office skills especially in Excel.
  • Quick learner and able to understand current business process and data.

Interested candidates should submit their CV in the first instance.