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Technical Writer

Expired
  • Salary: Negotiable
  • Job type: Contract
  • Location: Telford, Shropshire
  • Sector: IT
  • Date posted: 25/01/2018
  • Job reference: J380556A

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Technical Writer

As a technical writer, you will develop technical content to help us improve the way we share technical knowledge and expertise. You will work alongside content designers, interaction designers, user researchers, product managers and business analysts to create documentation and technical information. You will be comfortable working across multiple teams, while writing on a range of different subjects, from the highly technical to the more general. You¶ll be part of our active and supportive design community.


Tasks

create new content for technologists inside and outside government, such as:? documentation for developers on how a product works? technical guidance on how to approach common problems.

become familiar with existing technical content and make recommendations on how it can be improved.

work with technical and process experts to get an in-depth understanding of relevant programmes, projects and topics

collaborate with user researchers to develop a detailed knowledge of user needs

run workshops and collaborate with technical and design colleagues

work with content designers to ensure there¶s a consistent approach to content in the user journey

contribute to the technical writer community across government

write and maintain documentation including information about APIs and security? ensure that documentation meets user needs for all user profiles? help to plan, and attend user research and feedback relevant information to the development team? attend user

Technologies

extensive experience of technical writing for the web, with proven ability to create content that is accessible and usable for the target audience? an understanding of usability and interaction design? experience of needs analysis - be able to take existi

Technical Skills

at least a basic a understanding of HTML and CSS

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