Technical Support Analyst

  • Location

    Chester, Cheshire

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Up to £0.00 per annum

  • Contact:

    Joshua Downes

  • Contact email:

    Joshua.Downes@experis.co.uk

  • Job ref:

    BBBH106512_1562317427

  • Published:

    3 months ago

  • Expiry date:

    2019-08-04

  • Client:

    #

Technical Support Analyst

Chester

£32000 Depending on experience

T-SQL/ PowerShell / API Technologies/ SQL Admin/ .Net/ SAGE/ Technical Support Analyst / Chester

Experis IT are currently recruiting for a Technical Support Analyst to join one of our leading client in a fast paced environment based in Chester.

As a Technical Support Analyst you will provide effective IT support across all aspects of the business, you will be responsible for BAU with development support and testing of internal 3rd party applications.

There will be out of hours support included in the role.

Responsibilities

  • To be able to diagnose and resolve technical issue using a various skills to utilise a range of skills gained over a minimal of 3 years providing application support.
  • Take ownership and manage support tickets through to successful completion
  • Maintain and build strong working relationships with stakeholders , key business users
  • Maintain a good knowledge of new and emerging technologies and applications that may benefit the business

Technical Skills

  • To be able to demonstrate trouble shooting skills gained in technical support roles
  • T-SQL, with reference to data extraction , manipulation and transfer using stored procedures
  • ERP/CRM Support and Configuration
  • Data Transfer e.g. (FTP, EDI , XML)
  • PowerShell , VBA
  • Data structures, data analysis
  • Report writing

Desirable

  • Experience in a manufacturing or distribution environment
  • API Technologies
  • SSRS, SSIS
  • QlikView
  • Understanding of IT security
  • SQL Admin
  • Net, PHP , C#.net and web technologies
  • Experience of ITIL best practices


T-SQL/ PowerShell / API Technologies/ SQL Admin/ .Net/ SAGE/ Technical Support Analyst / Chester


If this role sounds like a good fit for you, please apply and I will get in touch with further details