Technical Support Analyst

  • Location:

    London, England

  • Sector:

    IT, Engineering

  • Job type:


  • Salary:


  • Job ref:


  • Published:

    8 days ago

  • Start date:


  • Client:

    Undisclosed Company

Technical Support Analyst

Experis are currently recruiting on behalf of a prestigious blue-chip organisation based in Canary Wharf for a Walk-Up Technical Support Analyst to join them on a permanent basis to provide high-level support for Office 365, mobile devices & computer related hardware.

As a Technical Support Analyst, you will be part of a walk-up IT support centre - assisting our client to minimise downtime for their employees in a fast-paced, detail orientated environment.

Typical responsibilities include assisting with hardware testing, diagnostics & repairs, completing administrative tasks such as access database administration, deploying equipment & managing hardware inventory, and supporting software issues, connectivity issues and mobile devices.

If you're a customer-focused IT professional with exceptional communication and technical skills and you're looking for a new challenge, we'd like to hear from you.

Required Experience:

  • Solid experience in information systems, preferably in a technology environment
  • Deskside support of laptop computers and mobile devices
  • An understanding of computer science concepts, various operating systems, networking, computer hardware, and a variety of software applications
  • Technical support experience with a high degree of discretion and independent judgment

Knowledge & Skills:

  • Strong personal and customer service skills
  • ServiceNow experience
  • Office365 support
  • Laptop and general hardware support
  • Network connectivity support
  • Support and management of Apple iOS/Android devices within a managed mobile environment

For more information, please contact Lauren Roberts by clicking Apply Now. Individuals with relevant experience will be contacted shortly after.

Technical Support Analyst

Apply Save job Create Job Alerts

Share this job