Technical Specialist - Managed Desktop Services (MDS)

  • Location

    Solihull, West Midlands

  • Sector:


  • Job type:


  • Salary:

    Up to £45000.00 per annum + Excellent Bens

  • Contact:

    John McManus

  • Contact email:

  • Job ref:


  • Published:

    2 months ago

  • Expiry date:


  • Start date:


Technical Specialist - 3rd Line - Managed Desktop Services (MDS)

Role is based in Solihull with flexibility for some UK Travel if required!

£40,000pa to £50,000 + Bonus + Excellent Corporate Benefits

3rd Line Technical Support, engineering, configuration and implementation projects with Microsoft, Wintel, Azure, Office 365, Packaging and related desktop technologies. Messaging, MS Exchange 2013 / 2016, Active Directory, Server 2012 / 2016, ADFS, Azure Group Policy, Implementation and Configuration, Compliancy, MCSE, CES+ Certification, ITIL.

The client is an established Global IT Services organisation with a significant history who are seeking a professional, ethical and confident Technical Specialist 3rd Line Desktop Support to enhance their Managed Desktop Services (MDS) Team.

Based out of their offices in Solihull you will be responsible for architectural, high-level design & build, engineering, configuration and implementation projects with Microsoft, Wintel, Packaging and related desktop technologies.

This is an exciting opportunity for someone who is looking to take that step and to see a clearer path in design and architecture working with the latest technology stack.

Supporting and assisting a 4000-user base and with expectations set at supporting a 12,000-user base within the next 24 months, prerequisites are a calm and methodical approach to your work, a strong and professional service ethic with a natural willingness to impact your MDS Team, peers, colleagues, customers and stakeholders.


  • 3rd Line Technical Specialist
  • Azure Cloud Exposure & Experience
  • Group Policy Management and configuration
  • Engineering, Configuration & Implementation Projects
  • Messaging, MS Exchange 2013 and 2016 Office 365
  • Active Directory 2012 and 2016, ADFS
  • Virtualisation
  • Software Packaging


  • Excellent team working skills and relationship skills with users and colleagues
  • Self-motivated with a positive, challenge orientated attitude.
  • Excellent oral and written communication skills
  • The ability to communicate effectively at all levels of a business
  • A high level of education - BSc Computer Science etc


  • MCSE
  • ITIL

Should you have the experience, enthusiasm, motivation and attitude to rise up and secure this role, my client will offer you a solid, steady and enviable career path including an excellent salary and benefits package.

Call Experis IT today for more information!