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Technical Services Portfolio Manager

  • Salary: £280 - £360 per day
  • Job type: Contract
  • Location: Feltham, Middlesex
  • Sector: IT
  • Date posted: 22/11/2017
  • Job reference: J377869A

Technical Services Portfolio Manager - Bedfont Lakes - initial 4-week contract with the view to extend

Technical Services Portfolio Manager with software marketing trial experience required to join a multinational technology company based in Feltham on an initial 4-week contract.

Roles and responsibilities

Offer Owner

  • Manage Service offerings within region, acting as the Subject Matter Expert and EMEAR Product Manager on the offer.
  • Representing EMEAR business & delivery requirements during global portfolio development
  • An offer enablement plan that ensures offers are fit-for-purpose
  • Communicating the offer value proposition within our overall services portfolio
  • Enable sales of the offer
  • Develop and execute regional field enablement and acceleration plans.
  • Work with Delivery teams to ensure GTM and delivery readiness alignment as appropriate by offer.
  • Deliver Offer and Portfolio training and collateral in collaboration with TSPM, Change Enablement teams, and Service Advisors.
  • Service offering pipeline and forecast management and projections and reporting across theatre and segment based on sales pipeline and TSPM business plans.
  • Ensure appropriate Sales tools are available and localised including collateral, training and pre-sales technical support demand generation, to promote offers within region.
  • Develop and promote programs and incentives in alignment with TSPM, GSPT, and local portfolio and marketing teams, to increase attach and renew of TS sales.
  • Drive the growth of TS Core & High Value Services, by influencing and supporting the sales teams and channels to position and sell the portfolio effectively, resulting in Customer, Partner and the client's value.
  • Translate feedback into requirements and fix requests and prioritise these working collaboratively with the Services Advisors and the Adoption team.
  • Build strong relationships with TS Product Management to provide offer specific feedback, influence service roadmaps, and keep field and team updated on latest offer developments
  • Stakeholder management

Skills

  • ITIL or strong IT operations background
  • Knowledge of Cisco services
  • Strong communicator who is accustom to achieving results in a highly matrixed organisation
  • Assertive, positive and can-do attitude
  • Demonstrated ability to influence at all levels in an organisation
  • Change Management capabilities to drive significant changes to accelerate uptake of offers in the region
  • Understanding of Go-to-Market design and ability to apply to offer rollout projects
  • Demonstrated ability to use data to identify sales opportunities
  • Excellent collaborator

Qualifications

  • Over 5 years' industry experience
  • Experience in Sales, Channels, Consulting, Product Management, Marketing or Technical Services would be preferred

If this role is of interest to you, please submit your CV in the first instance.

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