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Technical Author (SC Cleared)

  • Salary: £300 - £330 per day
  • Job type: Contract
  • Location: Hook, Hampshire
  • Sector: IT
  • Date posted: 13/07/2017
  • Job reference: J370010A

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We are looking for a technical author to join our client, a global IT outsourcing company, on an initial contract until October 2017.
This role is to be based in their Hook site.



Scope of the role:
Updating of existing technical handbooks for Command Control Systems.
Authorship from scratch of new Chapters, Annexes or Addenda covering any new capability or system extension. The manual set covers User (application related processes); System Management (architecture, system administration, configuration, setting to work, backup & recovery, LAN/WAN, clients and peripherals); and System Deployment (set-up and tear down, interconnections, disaster recovery).
Research each task from available information, carry out 'hand-on' investigations, define and detail user and administrative processes with appropriate screen shots, produce accompanying illustrations as drawings or digital images, confirm functionality and verify the procedures. This will involve direct liaison with developers/engineers, liaison with the end customer and final production of high quality deliverable documentation.

Essential Skills:
Knowledge and understanding of IT systems including basic architectural principles, standard methods of operation, system administration tasks and equipment/system connectivity.
System administrator knowledge of MS Windows Server 2003/2008 and/or MS Exchange 2010.
Experience of technical authorship within an IT/Government environment with an onus on customer deliverable manuals.
Ability to pro-actively gather information from developers/designers.
Ability to determine processes from briefings, re-inforced through hands-on investigation and documented at an appropriate level of detail and understanding.
Ability to 'translate' information unambiguously into quality manuals using simple, clear English.
Ability to 'see-beyond' an issue and discover hidden details, options or alternative methods to tasks and processes and then capture and communicate them through written media.
Skilled in the use of MS Word, Adobe Acrobat and drawing/graphics packages including Visio and Paint Shop Pro.
Familiar with the system and software development lifecycle.

Interested candidates should submit their CV in the first instance to Sophie . Garty @ experis . co . uk / 0161 924 3651

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