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Support Technician

  • Salary: benefits
  • Job type: Permanent
  • Location: Portsmouth, Hampshire
  • Sector: Engineering
  • Date posted: 29/09/2017
  • Job reference: J374920A

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Support technician


I am recruiting a Support Technician on behalf of a FTSE 100 Engineering Organization and true market leader within engineering support for the maritime and defence industries.

The Support Technician will be part of a team of support technicians at the Portsmouth waterfront and be responsible for providing the 24/7 entry point triage for Queen Elizabeth and Type 45 Class Marine System technical reactive engineering demands. This includes the provision of technical assistance and advice or escalating a technical query or issue deeper into the MSSP Systems Technical Authority.

Principal Tasks & Responsibilities

  • Acknowledge, and triage MSSP reactive engineering demands (Operational Defects (OPDEFs), unintentional deviations from design intent (S2022s), maintenance concessions and technical queries.
  • Act as a 'Front Door' technical service for engineering issues across all appropriate forms of communication.
  • Provide technical and system design assistance, support, advice and recommendations where formally delegated.
  • Provide an out of hours service capable of escalating a technical query or issue in proportion to the UK RN operational imperative.
  • Provide management information as required
  • Comply with the Company safety rules and regulations or local procedures and any Company initiatives to improve safety.


  • The MSSP Systems Technical Authority (Chief Engineering Teams) in delivery of engineering outputs.
  • The Type 45 and QEC Class Warship Technical Authority as part of enterprise engineering processes.
  • Across the Team Assure organisation, OEMs and other stakeholders.

Qualifications and Experience

  • Minimum of HNC in engineering discipline or professionally registered to EngTech or an equivalent experience demonstrating no less than 5 years in a maritime technical delivery role
  • (Desirable) Experience in Operating, Maintaining, Diagnosing and Repairing (ODMR) complex warships.
  • Proven ability to work in a collaborative manner across a multi-disciplinary team.

This is a fantastic opportunity to join a market leading organisation and be part of a highly skilled team of engineers in a challenging but rewarding environment. If you are career focused and looking for your next role please get in touch for more information on 0117 9309 726 or