Success Factors (System) Administrator

  • Location

    Farnborough, Hampshire

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  • Salary:


  • Contact:

    Tom Parsons

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  • Published:

    9 months ago

  • Expiry date:



Success Factors (System) Administrator


QinetiQ comprises teams of dedicated people; experts in defence, aerospace, security and related markets. We draw on our extensive technical knowledge and intellectual property to provide the know-how and support to solve some of the world's most challenging problems. Our people make the critical difference to customers by providing unique approaches to problem solving. Why don't you join some of the world's finest scientific and technical minds and help us make tomorrow work today?

Job description/Person specification

The SAP SuccessFactors System Administrator supports QinetiQ's people strategy, along with the associated processes and tools. This will allow our leaders to an Identify, Manage and Develop their people. This position reports to Head of Employee Services, under the Business Services function and is responsible for assisting in the configuration, implementation and maintenance of the SAP SuccessFactors system.

You will be responsible for supporting the configuration, maintenance, operation, and ongoing administration of our SAP SuccessFactors system. You will ensure that HR systems and related procedures adhere to organisational processes, work instructions and guidelines. In addition, you will assist in setting systems administration requirements, establishing governance processes, implementation, communication, and system security administration that support the company s strategic objectives.

To succeed in this role, a Success Factors Administrator must have a strong desire to continually improve themselves, their team and the business critical services they provide across the QinetiQ Group. They should be invested in learning and understanding the current as well as future developments in SAP Success Factors and its surrounding technologies to ensure that the services provided across the QinetiQ group are optimal. They should also have the desire to ensure that any beneficial feature enhancements are fully leveraged

Key Accountabilities
Working within a team of operations engineers the role requires the following skills:

* Oversee the daily administration of the SAP SuccessFactors system modules including but not limited to :- Employee Central, Recruiting & Onboarding, Learning, Performance Management, Compensation Management, along with Succession and Development.
* Maintain system security roles, launch forms and manage supporting content (for example, profiles, forms, updates to notifications, templates, pick lists, settings, field labels, etc.)
* Partner with the HR OPS Leadership, business process owners and other system administrators to configure, maintain, and operate the environment to support our business processes.
* Create and update system processes, procedures and support documentation for each quarterly release.
* Partner with other internal colleagues including Comms, I.T., and Security Etc. to enable the correct environment needed for system maintenance.
* Work with SAP SuccessFactors and/or 3rd party providers to keep up-to-date on regular system updates. This includes reviewing system specifications, managing system changes and communicating updates to impacted stakeholders.
* Perform quality assurance checks on system configuration and test workflows.
* Troubleshoot and resolve problems related to upgrades, releases, fixes, and enhancements.
* Provide end user support to ensure adoption and ease of use.
* Maintain system security roles, launch forms and manage supporting content (for example, profiles, forms, updates to notifications, templates, pick lists, settings, field labels, etc.)
* Partner with other system administrators, business process owners and human resources business partners to ensure alignment and knowledge transfer.
* Perform regular system monitoring, verifying the integrity and availability the system.
* Monitor SAP/SuccessFactors integration(s), and any integrations to 3rd party vendor solutions.
* Communicate planned systems downtimes.

Key Capabilities/Knowledge

* Strong knowledge of Success Factors and wider SAP landscape
* Deep and broad understanding of end-to-end business processes and the corporate systems used to support them.
* Ability to challenge poor behaviours and make corrective changes in a diverse organisation
* A respected leader
* Proven track record in identifying best practice and delivering improved operational efficiency
* Deep experience of developing and managing others and building effective teams
* Highly developed interpersonal and communication skills
* Strong, communication, influencing and presentation skill
* Attention to detail and excellent analytical skills.
* Effective management of potentially conflicting priorities from senior stakeholders
* Leadership and capability development of large teams to meet specific objectives
* Senior stakeholder engagement and leadership to ensure successful delivery of services and projects
* Commercial process experience and demonstrable commercial acumen

We look for outstanding technical people, creative and analytical thinkers, decisions makers, influencers and excellent communicators. Join us today.

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