Accessibility Links

Solution Designer - Media and Telecoms

  • Salary: Negotiable
  • Job type: Contract
  • Location: Livingston, West Lothian
  • Sector: IT
  • Date posted: 16/08/2018
  • Job reference: J390363A

Solution Designer - Media and Telecoms


3 Months



Solution designers are accountable for the delivery of technology solutions, within our Business Technology, that accurately satisfy the requirements for business initiatives.


  • You will work with Stakeholders to shape solutions during the early phases of the Delivery Framework.
  • You will design, document and communicate solutions that describe change across the wider technology platforms.
  • You will assess the technical impact of risks, issues and changes to scope in requirements against the solution.
  • You will ensure all solutions have the stability of the platform as the primary consideration.
  • You will effectively communicate complex technical designs to a variety of technical and non-technical audiences.
  • You will seek opportunities to simplify the existing architecture to deliver change more reliably and efficiently.
  • You will provide technical leadership and act as an escalation point for project design issues.


  • Experience of modelling application architectures or solution designs in UML or Archimate.
  • Excellent verbal and written communication.
  • Definition of web services for internal or external consumption.
  • Definition of multi system business processes or orchestrations.
  • Past experience of working in a Telco or any B2B industry would be useful but not necessary.
  • Experience of delivering new business functionality that supports Omni-channel with Customer Self Service & ASM / Live Chat assisted web processes and Customer Agent facing processes.
  • Experience of customer order processing and bulk order processing would be advantageous.
  • Exposure to SOA or Microservices architecture.

Suitable candidates should submit their CV in the first instance.

Similar jobs
View more similar jobs