Skype for Business Engineer

  • Location:

    Glasgow, Scotland

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Job ref:

    BBBH116934_1578584303

  • Published:

    10 days ago

This is a very exciting opportunity to join one of the worlds leading law firms who are currently experiencing a strong period of growth within their IT division. In this role, you will form a fundamental part of the IT infrastructure process, taking on responsibility of daily operational needs as well as striving to advance the technical direction of the business, both from a resource and productivity perspective.

The roles main responsibilities are as follows:

  • Third Line escalation point for all issues, problems and changes for the SfB platform.
  • Work with all teams to resolve issue and improve the overall SfB service.
  • Ensure Documentation of existing and new infrastructure remains updated and consistent.
  • Work within the collaboration team to support other key platforms including MS Exchange, and Blackberry UEM.
  • Ensure that all processes and protocols are observed in the running of the environment including security standards.

The requirements for this role are as follows:

  • In depth understanding of Skype For Business, Office 365, Unified communications.
  • Capabilities and experience on configuring Session Border Controllers.
  • 3 years' experience supporting an enterprise Skype VOIP enterprise environment.
  • Excellent Customer Service.
  • Experience of driving internal technical change.
  • Proven analytical and problem solving skills.

If you would be interested in applying for this position, please hit 'Apply' or send your CV .

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