ServiceNow Reports Administrator

  • Location

    Manchester, Greater Manchester

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    Market Rates

  • Contact:

    Karen Mou

  • Contact email:

    Karen.Mou@experis.co.uk

  • Job ref:

    BBBH110644_1568802926

  • Published:

    about 2 months ago

  • Duration:

    3 Months

  • Expiry date:

    2019-10-18

  • Start date:

    ASAP

  • Client:

    #

ServiceNow Reports Administrator - Manchester - 3 Months

An opportunity has arisen for a ServiceNow Reports Administrator to join one of the largest multinational information technology companies.

The role will be for an initial 3 months and is based in Manchester.

As part of the role, you will be working in the Reporting Team within the Operational Delivery Team and be responsible for delivering accurate reports on ServiceNow for various customers. This will include Monthly Service Reports and Availability Reporting.

Mandatory Skills

  • You will be an expert at reporting on ServiceNow and be able to write clear, precise documentation and prepare reports
  • You will have excellent organisational skills and be able to work to tight deadlines
  • You will have a logical and analytical approach, and be able to look out for trends in reports and implement improvement initiatives
  • You will have excellent Microsoft Excel skills
  • You will have strong stakeholder management and negotiation skills, with the ability to influence others.
  • You will have the ability to manage and chair meetings/ voice conferences and produce agendas, meeting minutes following through until completion

Desirable Skills

  • Experience of working in a service desk environment
  • Financial Management
  • Risk Management
  • Availability Management