Service Transition Manager

  • Location

    South West England, England

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    £400 - £401 per day

  • Contact:

    Phil Orsborn

  • Contact email:

    phil.orsborn@experis.co.uk

  • Job ref:

    BBBH113254_1571742181

  • Published:

    3 months ago

  • Duration:

    6 months

  • Expiry date:

    2019-11-21

  • Start date:

    asap

  • Client:

    #

My client are looking to implement a 2nd line function and are in need of a Service Transition Manager with the following skills and experience-

  • Build and integrate the 2nd line support function.
  • Work with senior management to ensure we follow ITIL best practice.
  • Excellent management skills and experience in managing a team in an IT environment or spinning up new functions
  • Strong understanding of resource and SLA management within IT services
  • A strong technical appreciation across the technology areas highlighted above
  • Ability to plan, organise and fully utilise internal and external resources
  • Excellent communication skills
  • Influencing and negotiation skills