Accessibility Links

Service Transition Analyst

  • Salary: £32000 - £40000 per annum
  • Job type: Permanent
  • Location: Derby, Derbyshire
  • Sector: Project Management, Release Management
  • Date posted: 30/09/2016
  • Job reference: J339194A
This vacancy has now expired.

Service Analyst

Our client is looking for an experienced Service Analyst to oversee the transition of several IT projects from the project to the service environment.

Responsibilities

  • Gain an understanding of project objectives
  • Gain an understanding of the Business Outcomes the project has been created to achieve
  • Engage with project managers - clearly communicate the scope of your role
  • Sell the value of the role to the PMs
  • Identify the project stakeholders who can contribute towards the creation of a service model
  • Gather the service model requirements from the stakeholders
  • Contribute towards the design of procedures and standards by providing feedback on the lessons learnt from you engagements
  • Lead workshops where required to gain approval for a service model requirements specification
  • Translate the service model requirements specification into a Service Model design document
  • Follow existing Rolls-Royce procedure and adhere to existing standards/templates

Person Specification

Skills, knowledge and attributes

  • Must have previous experience as a Service Analyst or similar role
  • Experience working within the ITIL framework
Similar jobs
View more similar jobs