Service Owner

  • Location:

    London, England

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Job ref:

    BBBH126892_1600702168

  • Published:

    about 1 month ago

Service Owner - Permanent - London (Remote Start)

Our client is a fantastic Biotechnology company and they are currently looking for a Service Owner to join them on a permanent basis in London (remote start).

Responsibilities:

  • Owning the product strategy and roadmap pipeline and schedule, collaborating with architects, engineers, live operations, business engagement and other teams to ensure evolving business needs are continuously met
  • Identifying user requirements through user experience to inform features and products and procurement activity
  • Form part of a cross-functional team from a product's conception all the way through to its launch and ongoing support
  • Developing metrics and produce reports on performance and assets
  • Managing and reporting on multiple suppliers delivery and performance against contractual requirements

Requirements:

  • Professional experience in service design
  • Proven experience of designing and launching services to the real world
  • Knowledge of human-centred design and/or Systems Design with multiple touch points (both visible and invisible)

If you are interested in the above role, please apply!

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