Service Manager / Service Transition Manager

  • Location

    Coventry, West Midlands

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £35000 - £40000 per annum + bonus + bens

  • Contact:

    Mark Dawney

  • Contact email:

    mark.dawney@experis.co.uk

  • Job ref:

    BBBH94025_1546870260

  • Published:

    2 months ago

  • Expiry date:

    2019-02-06

  • Start date:

    asap

Service Manager/ Transition Manager

Looking for a Service Transition Manager who wants to own transition in a large corporate. Am happy to take a Service Manager who has done transition and wants to move into that sort of role. The SDM must have ITIL qualifications and have managed technical IT environments with multiple customers and 3rd Party Suppliers. MUST have solid relationship management skills, do not apply if you do not have it please. Must have a good understanding of Incident, Problem and Change management and also instigated and owned Service Transition Plans. Ideally someone who has delivered to challenging SLAs / KPIs, a natural in front of a customer and someone who can manage demanding internal stakeholders. Anyone who has solid Stakeholder Management experience would excel in this role. At home managing project managers and business people as well as technical people. Please call mark to discuss on 0121 712 8719