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Service Desk Problem Analyst

  • Salary: £27000 - £30000 per annum
  • Job type: Permanent
  • Location: Nottingham, Nottinghamshire
  • Sector: IT
  • Date posted: 22/09/2016
  • Job reference: J351484A

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Senior Application Support Analyst
Salary £30,000

Currently looking for a senior application support analyst based in Nottingham for a very established privately owned business that have been running for over thirty years. The ideal candidate will have over 5 years experience working with SQL and will possess excellent customer service skills.

The Application Support Analyst will be responsible for providing technical support to customers as well as troubleshooting technical problems presented through Service Desk Incidents.

- Must have supported applications sitting on SQL
- SQL Queries
- SQL Databases
- Solid customer services experience
- contributed to process improvements
- Provided remote troubleshooting solutions
- Provided 2nd and 3rd line support

This role is for an expert in SQL who has worked in a service desk environment who has provided 2nd and 3rd line support.

My client will offer guaranteed career progression, training and stability.

Please apply today.

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