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Service Desk Engineer 1st/2nd line

  • Salary: £21000 - £23000 per annum + Excellent Benefits
  • Job type: Permanent
  • Location: Bristol
  • Sector: IT, Infrastructure & Support
  • Date posted: 24/10/2018
  • Job reference: BBBH91206

IT Support Engineer

I have recently partnered with a great company in Bristol who are looking for an IT Support Engineer to work in their growing team. This will be a 12 month fixed term contract with a view to move into a permanent position upon completion.

In this post you will be dealing with a large range of 1st line and 2nd line issues so a broad experience within IT would be really useful to have.

This is a really exciting and varied role where you'll be dealing with new challenges every day. There's a great team dynamic and they're really looking forward to welcoming their new recruit. The company has seen great success in the past few years so if you go in and prove yourself there will be real opportunities to hop, skip and jump up through the ranks.


  • IT qualification (ideally also ITIL)
  • Hands on experience in IT support e.g. (1st line, 2nd line, ICT Technician, IT Analyst, Helpdesk, Service Desk)
  • Good, broad knowledge of IT
  • Good knowledge of Windows operating systems
  • Able to work independently and as part of a team, strong problem solving skills, confident communicator, and can do attitude

What's involved?

  • Hands on PC set up, maintenance and repair
  • Working on Helpdesk tickets, diagnosing and repairing faults
  • Installation and upgrade of equipment and software
  • Inventory checks
  • Server work

What's in it for you?

  • 4 weeks paid holiday + 8 days bank holiday
  • Salary of up to £23,000
  • Company pension scheme
  • Training and development programme with real opportunity to progress quickly
  • Awesome and supportive team around you, great working environment, and rewarding role

This is a great opportunity for someone with a couple of years' experience within IT to fast-track their career or for a seasoned professional to show off their skills.

If you would like to be considered for the role please click the apply button or email a copy of your CV

Commutable from: Bristol, Bath, Newport, Weston Super-Mare, Swindon, Gloucester

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