Service Desk Analyst / 1st Line Desk Analyst / Helpdesk - GBP 18,000
(Skills in Active Directory, Outlook, Windows, Exchange, Bespoke applications, BES, Blackberry Advantageous)
Working on behalf of our leading client we are currently seeking an experienced Service Desk Analyst to join a busy Team managing 1st / 2nd line support and fixes to a user base of circa 3000.
The role will be email and phone based support. The successful candidate will have experience of working with call logging software such as service now, remedy or LANdesk and have experience of Supporting Active Directory, Exchange, Windows, Citrix and Mobile devices and will have a technical and competent approach to successful 1st time fix
For immediate consideration apply now, or call Chelsie on 0121 712 8702