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Service Desk Analyst - 1st/2nd Line

  • Salary: Negotiable
  • Job type: Contract
  • Location: Coventry, West Midlands
  • Sector: IT
  • Date posted: 13/03/2018
  • Job reference: J382351A

Technical Service Desk Analyst - 2nd Line - Coventry - £18p/h
Active Directory, Exchange, Windows, OS, Mobile Device

Technical Service Desk Analyst with in-depth 2nd Line trouble shooting skills and capability in Active Directory (Setting up New Users, Group Policy, password resets) Exchange,(mailbox permissions, shared Mailboxes, Setting up users, retrieving .PST files) Office 365 Experience is a bonus, It is also essential you have experience in Windows OS (All versions) Apple and Android OS for Mobile device Support., SCCM is used for call logging but experience in Service Now, LANdesk, Remedy or alternative call logging software would be of big benefit.

Above all a can do strong work ethic is required as is a professional approach and quality of work. Shift work is required for this position. 1 Month of 8am-4.30pm, One month of 12pm - Midnight on a rotating basis. Voluntary shifts can be switched on a Thursday or Friday to work a 12.30 - 9pm Shift pattern

We require starts ASAP. please apply now for immediate considerations this rle falls inside IR35 so will be required to work through an umbrella company

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