Service Designer

  • Location

    Shipley, West Yorkshire

  • Sector:


  • Job type:


  • Salary:

    £450.00 - £475.00 per day

  • Contact:

    Emma Higson-Kirrane

  • Contact email:

  • Job ref:


  • Published:

    6 months ago

  • Duration:

    6 Months

  • Expiry date:


  • Start date:


  • Client:


Digital Service Designer


6 Months

Role Description:

As a Service Designer you'll work in a multidisciplinary team, alongside researchers, designers and developers, to deliver word-class, user-centred public services.

You will bring extensive experience designing public, commercial or third-sector services. As a passionate advocate for designing integrated experiences, you will be persuasive and collaborative with a wide range of stakeholders.

Required Skills:

  • Be able to design complexity out of services
  • Have significant experience designing digital products and/or services and planning service design project engagements
  • Have experience planning and running workshops with stakeholders, end users and/or front-line service providers
  • Have a solid understanding of user research methods and practice, proven experience in using metrics and user feedback to define/refine services and be able to work collaboratively with user researchers and interpret research findings
  • Be able to analyse and visualise user journeys and service flows
  • Be able to clearly and persuasively communicate designs as well as the evidence underpinning decisions
  • Work collaboratively with multidisciplinary teams
  • Be able to work quickly in an agile environment
  • Have a design related degree, or relevant industry experience
  • Have exceptional skills in convincing people of the benefits of user-centred design and designing integrated service offerings.

Suitable candidates should submit their CV in the first instance.