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Service Delivery Manager - OTT - Broadcasting - New Media

  • Salary: Negotiable
  • Job type: Permanent
  • Location: London
  • Sector: Management
  • Date posted: 13/06/2017
  • Job reference: J365203A

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Service Delivery Manager - Broadcasting - New Media - OTT - Incident Management

A trusted media partner to the world's leading broadcasters and content owners is currently looking to recruit credible Service Delivery Managers. One of my client's customers are rolling out a large scale, premium LIVE and VOD OTT subscription service for live sports across a new country and need a new team to support and implement the additional workload. This is a pioneering sports service which has proved a success across a range of countries and streams approximately 1,000 live events a month.

The Service Delivery Manager will work with 2 peers and a Director to ensure a high level of service to all customers and users.

My client is looking for someone with a demonstrable ability to manage operations and in-depth engineering staff to achieve immediate incident or problem resolutions. You'll be able to coordinate major and high impact live issues on conference calls or in person with customers and suppliers - at Chief Executive Level from the customer perspective.

This role will operate under a 24/7 shift pattern which will include evening and weekend work.

For more information please apply now or contact Alan Livingstone on 0161 924 3643

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