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Service Delivery Manager

  • Salary: Negotiable
  • Job type: Permanent
  • Location: Edinburgh
  • Sector: Project Management
  • Date posted: 24/04/2018
  • Job reference: J385379A

Service Delivery Manager

We are actively looking to secure a Service Delivery Manager to join Experis as one of our expert consultants, delivering services to our clients.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Project description:

The Delivery Manager will be responsible for the end-to-end delivery, both as an overarching delivery manager on the programme and also as a Scrum Master, managing the day-to-day backlog of work, managing both teams against the overall plan. You will work closely with the client-side Service Manager, Chief Digital Office and key business and project stakeholders to manage the delivery, team, commercials and project reporting both internally and externally for client reporting

  • Plan and implement large IT projects
  • Direct and lead the work of technical staff
  • Technical understanding
  • Strategy, design, planning, to integration and optimization, to hardware and software technical support
  • Infrastructure project experience
  • Evaluate new IT strategies and procedures
  • Ensure deadlines and cost targets are met
  • Maintain required project documentation
  • Serve as a liaison between business and technical aspects of projects

Required Skills:

  • You will be responsible for the end-to-end delivery as an overarching project manager across a growing programme.
  • You will work closely with the client-side Product Owner and key business and project stakeholders to manage the delivery commercials resourcing of the team and project reporting both internally and externally for client reporting.
  • Previous experience in information technology or other related fields
  • Strong project management skills
  • Strong analysis and critical thinking skills
  • Deadline and detail-oriented
  • Strong leadership qualities

Interested candidates should submit their CV in the first instance. For more information, please contact Gemma Grayson on 0161 924 3949.

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