Service Delivery Manager

  • Location

    Edinburgh, Scotland

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Anastasia Jones

  • Contact email:

    Anastasia.Jones@experis.co.uk

  • Job ref:

    BBBH97707_1549878735

  • Published:

    8 months ago

  • Expiry date:

    2019-03-13

Service Delivery Manager - 12 months - Edinburgh

My client, a large multinational technology company, are looking for a Service Delivery Manager to join them on-site in Edinburgh on a 12 months contract

Role Responsibilities

      • You will be responsible for managing service partnerships and working in a Collaborative Continuous Delivery Model.
      • You will own and deliver service plans, including identifying and defining requirements for new services.
      • You will be accountable for forecasting and managing the P&L.
      • You will also manage the service delivery team.

Key skills

You should ideally possess the following skills:

      • The ability to work directly with clients
      • Experience of vendor outsourcing models including on-site/offshore resources
      • Hands-on experience of Agile and waterfall methodologies
      • A good understanding of software development Lifecycle, storage, network and database technologies
      • You need to have a high-level understanding of solution architecture
      • Experience of process engineering and continuous improvement is beneficial