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Service Architect

  • Salary: Negotiable
  • Job type: Contract
  • Location: Swindon, Wiltshire
  • Sector: Other
  • Date posted: 25/10/2017
  • Job reference: J376298A

Service Architect

Swindon - potential to work remotely but must be flexible, may be 3 days on site may be 5, project dependent

3-6 months

Service Architect to assist on a migration project. The project is the migration of mailboxes for over 6000 users from an on premise office 365 server into a cloud service.

Candidate will be involved in 2 deliverables:

  1. Help design the project support in the interim whilst the migration is underway for example understand what support service would look like.
  2. Once the migration is complete work with BAU to design what the support function will look like. Following that they will work with the Systems Integration Manager to implement to process after go live

They will be required to do Service design documents showing the as-is Summary, Interim Design phase and Final state operational processes and service responsibilities. Also documents SLA or OLA changes in scope

They will need good client facing communication skills and have a proactive attitude.

Ideally the manager is looking for someone who is ITIL certified as they will be working with an experiences ITIL certified manager, need to understand service implications etc

Suitable candidates should submit their CV in the first instance

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