Service Architect

  • Location

    Bracknell, Berkshire

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Anthony Duodu

  • Contact email:

  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Start date:


  • Client:


Service Architect - Defence
Basingstoke / Bracknell / Solihull
£75,000 - £80,000 base salary
Benefits incl. £6,400 car allowance, 15% bonus, 10% pension, family medical cover

Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to design quality Services for our customers across the region. ITIL v3 qualifications of Practitioner or Expert would be beneficial.

We are looking for an innovative Service Architect with significant Service Modelling experience and the ability to identify, justify and document appropriate service tools and models required by potential customers. The successful applicant will become the Service SME within a bid team, responsible for all Service Design elements including cost modelling and production of enduring service plans and designs. This is a dynamic role that plays an integral part in Fujitsu's pursuit of new business.

Are you a qualified Service Architect who is able demonstrate significant knowledge and experience in the following areas:-

  • Service Design and Costing
  • Process Design and Integration
  • Planning for Service Introduction
  • SNOC/Service Desk design
  • Service Management toolset configuration
  • Writing Service Documentation as required by contract deliverables

Essential Skills:

Can you demonstrate: -

  • Detailed knowledge of Service Delivery concepts and techniques.
  • A strong operational understanding of service supply chains
  • Experience of Service Operating Model design for major IT systems.
  • The ability to write coherent, concise, and readable technical documentation.
  • The ability to write persuasive, targeted and concise proposal documents.
  • Experience of working to tight timescales within a high energy team environment.

Core Skills

  • Client-facing skills at senior-level discussion, with the ability to communicate ideas and thoughts to senior executives
  • Negotiating, bringing consensus, with previous experience of running workshops
  • Self-motivating and objective setting
  • Leadership skills for team co-ordination and motivation
  • Written communications - clear technical writing and presentation

Candidates must be a UK national and eligible for SC clearance.

The reward for the right candidate is an excellent opportunity to join an expanding organisation offering excellent long-term career prospects, as well as a competitive salary and full company benefits. Please apply with current CV indicating your relevant experience and qualifications

We are fully committed to the development of a diverse workforce. Therefore, applications for employment are always fully considered, irrespective of gender, ethnic origin, race, faith, sexual orientation.