Service Architect

  • Location

    Malvern, Worcestershire

  • Sector:

    IT, Engineering

  • Job type:

    Contract

  • Salary:

    £55000 - £65000 per annum

  • Contact:

    Experis UK

  • Contact email:

    Ben.McRae@experis.co.uk

  • Job ref:

    BBBH126218_1599479497

  • Published:

    about 2 months ago

  • Expiry date:

    2020-10-19

  • Start date:

    ASAP

  • Client:

    #

Service Architect

Location: Malvern

The successful candidate will be SC Cleared or willing to undergo checks

We are actively looking to secure a Service Architect to join Experis as one of our expert consultants, delivering services to our clients.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Job Description

The Service Architect is a customer facing role which is responsible for the design of specific service integration and management solutions.
The purpose of this role is to design service integration and management solutions which links to customer requirements and with service deliverables. Assist development of interim and future operating models and service performance contract compliance.

Key Accountabilities

1. Contribute towards the design of service support integration and management solutions
2. Assist with identifying requirements to fulfil opportunity qualification and design of tiered service propositions
3. Engage and develop relationships with the stakeholders to ensure successful agreement, adoption and implementation of new services
4. Ability to present to and influence key stakeholders with regards to service definitions and designs
5. Produce scope of works, bid text and Service High Level Design documents to a high standard
6. Support Service Transition in developing the overall technical and service solution and implementing into in life service

Key Capabilities/Knowledge

* Customer engagement experience at multiple levels
* Detailed knowledge of Service Delivery concepts and techniques
* Strong communication skills - the ability to interpret and produce documents and communicate with all levels of stakeholders
* Adaptable and is able to work in an agile way to meet changing customer and market expectations
* Able to collaborate with others
* Ability to analyse data, information and has strong attention to detail

If you have the required skills, please submit your profile in the first instance.