Senior UX Researcher

  • Location

    London, England

  • Sector:


  • Job type:


  • Salary:

    £500.00 - £550.00 per day

  • Contact:

    Emma Higson-Kirrane

  • Contact email:

  • Job ref:


  • Published:

    6 months ago

  • Duration:

    6 Months+

  • Expiry date:


  • Start date:


  • Client:


Senior UX Researcher


6 Months +

Our client, a multinational mass media and information firm, require a top-notch Senior User Experience Researcher to help them partner with their customers in developing desktop and mobile applications for professionals in the legal industry.

You will be passionate about creating user research strategies at both program and individual study levels. The successful candidate for this dedicated role will be hands-on with all aspects of research including planning, executing, and analyzing data.

You will be fluent in both design and usability research. You will work closely with local and remote teammates in user experience, product development, and technology teams. Research projects will take place in usability labs, customers' offices, and facilitated remotely. You will be equally comfortable in both the role of research facilitator as well as observer. The successful candidate will be comfortable in a fast-paced environment where research studies will be executed on a near weekly basis.

We are looking for a UX Researcher who is passionate about making a product successful. We are not interested in researchers who simply provide data for others to draw their own conclusions. We are looking for someone who wants to be a true partner to our business and design teams.

More important than the number of methods that the candidate is familiar with is the ability to quickly understand complex challenges and identify the evidence needed to solve those challenges.

You will have the following Skills:

  • Quickly synthesize business objectives and customer needs
  • Develop a UX research approach, schedule, and detailed test plan
  • Facilitate, collect, analyze, and present results
  • Transform the data into prioritized, actionable recommendations (within a short turn-around time)
  • Clearly communicate usability analysis, next steps, and potential design solutions
  • Create persuasive presentations geared towards product owners, developers, visual designers, other UX team members, and c-level executives
  • Participate in user profile definition, ethnography, persona, and use case development
  • Manage user research participant recruiting and/or be the point of contact with outside recruiting firms
  • Create visualizations including service blueprints, consumer journey maps, ecosystem maps, etc.
  • Be a UX evangelist to drive strategic user experience initiatives that promote user-centered design approach
  • Previous experience with design or research projects involving complex workflows, visualization of large datasets, operating system-level tools, and both web and software environments is a PLUS


  • MSc or MA in Human-Computer Interaction, Human Factors, Cognitive Psychology, Cognitive Science, or Interactive Design preferred
  • Minimum of 5 years professional experience applying research to high-volume, interactive B2B and B2C desktop applications, rich Web-based applications, or platform-level tools
  • Consulting experience is a plus
  • Expert understanding of user-centered design principles, research methodologies, and tools
  • Strong communication skills
  • Strong analytical problem solving, decision-making, and leadership skills
  • Familiarity with Axure
  • Knowledge of User Zoom and Qualtrics Survey Software a plus
  • Ability to travel up to 10%

Suitable candidates should submit their CV in the first instance.