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Senior Support Engineer

  • Salary: £200 - £230 per day
  • Job type: Contract
  • Location: London, South East, London
  • Sector: IT
  • Date posted: 19/07/2018
  • Job reference: J388952A

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Senior Support Engineer- London- 5 Months.

My client is looking for a Senior Support Engineer based in London. Working as part of a local support team dealing with a variety of support issues in a school.

  • Troubleshoot and resolve calls
  • Maintain ownership of Incidents, ensuring regular updates are provided to the customer and resolution according to SLA`s
  • Escalate calls to 3rd Line Support or Technical Authority
  • Proven track record using and supporting Windows 7
  • PC/Laptop hardware repair
  • Printer and peripheral repair and maintenance
  • VoIP/Networking/Switching/Patching
  • Active Directory

Experience of Laptop/Desktop builds - via tools such as SCCM or MDT Lite Touch

Candidates that apply are to have server/network management experience, managing technical aspects of network/switches.

Candidates should hold a valid enhanced DBS check, or be eligible to undergo the process.

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