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Senior Support Engineer

  • Salary: benefits
  • Job type: Permanent
  • Location: Portsmouth, Hampshire
  • Sector: Engineering
  • Date posted: 29/09/2017
  • Job reference: J374922A

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Senior Systems Support Engineer


I am recruiting a Senior Systems Support Engineer on behalf of a FTSE 100 Engineering Organization and true market leader within engineering support for the maritime and defence industries.

The Senior Engineer will manage the capability of 24/7 entry point triage for Queen Elizabeth and Type 45 Class Marine System technical reactive engineering demands. This includes assuring the correct of handling of engineering issues aligned to engineering governance as well as the provision of technical assistance and advice.

Principal Tasks & Responsibilities

  • Lead marine system technical assistance in support of reactive engineering demands (Operational Defects (OPDEFs), unintentional deviations from design intent (S2022s), maintenance concessions and technical queries).
  • Evaluate reactive engineering technical issues and, through the application of systems engineering principles, make technical recommendations.
  • Provide technical advice including developed action plans aligned to MSSP engineering governance and delegations.
  • Establish and maintain an out of hours service capable of escalating a technical query or issue in proportion to the UK operational imperative.
  • Provide management information as required.
  • Identify opportunities and lead improvements to the MSSP reactive engineering service.
  • Comply with Company safety rules and regulations or local procedures and any Company initiatives to improve safety.
  • (Desirable) Project Management qualifications.


  • The MSSP Systems Technical Authority (Chief Engineering Teams) in delivery of engineering outputs.
  • The MSSP Technical Service for line management and adherence to engineering processes
  • The Type 45 and QEC Class Warship Technical Authorities and Ships Staff as part of enterprise engineering processes.
  • Across the Team Assure organisation, OEMs and other stakeholders.

Qualifications and Experience

  • Minimum of HNC in engineering discipline or professionally registered to EngTech or an equivalent experience demonstrating no less than 5 years in a maritime technical delivery role
  • (Desirable) Experience in Operating, Maintaining, Diagnosing and Repairing (ODMR) complex warships.
  • Proven ability to work in a collaborative manner across a multi-disciplinary team.

This is a fantastic opportunity to join a market leading organisation and lead a highly skilled team of engineers in a challenging but rewarding environment. If you are career focused and looking for your next role please get in touch for more information on 0117 9309 726 or

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