Senior On-site Technician

  • Location

    Woking, Surrey

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    £180.00 - £195.00 per day

  • Contact:

    Kate Smith

  • Contact email:

    Kate.Smith@experis.co.uk

  • Job ref:

    BBBH113207_1571665829

  • Published:

    about 2 months ago

  • Duration:

    6 Months

  • Expiry date:

    2019-11-20

  • Start date:

    ASAP

Senior On-site technician - Woking - 6 Months

Our client, a market leading multi-national technology company are looking for a Advanced on-site technician, to join them on a customer project based in Woking. The assignment is for 6 months and can offer a competitive daily rate.

Role Overview:

  • The role itself encompasses managing fault calls, service requests, VOIP telephony support, VIP Support. (PC/Laptop builds, OS configuration, AD and O365 administration, some hardware repair)
  • The client are on Windows 10 platform so some familiarity with supporting this OS will be desirable.
  • This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff.
  • Call management will progress from Service now system used currently.

Key Skills For This Role:

  • Candidates should be able to demonstrate prior experience of desk-side capabilities, with all round strong technical and importantly, interpersonal skills.
  • You should also have excellent documentation and communication skills as you will be passing this on to an integrator to roll out whilst also working within a customer facing environment.
  • Candidates require O365 experience, laptop/desktop repairs, software upgrades.
  • You must also have experience working with Windows 10.