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Senior Management Consultant

  • Salary: Negotiable
  • Job type: Contract
  • Location: London
  • Sector: IT
  • Date posted: 25/09/2018
  • Job reference: BBBH88828

Role: Senior Management Consultant

Location: London - Travel to Birmingham

Duration: 3 Months + extensions

Start: ASAP

Role:

Within Collections and Recovery for UK Retail and Commercial bank someone who can:

  • Assessment of policy, process and procedure against regulatory and internal expectations; optimisation of performance to best generate fair outcomes. (this will be specifically focused to FCA)
  • Lead the creation of superior governance oversight, industry comparison metrics, incisive management information/reporting (including appropriate tracking of fair customer outcomes), activities, control (including QA) and feedback loops to ensure effective performance. (Someone who can liaise with both senior stakeholders within Bank and also potentially engage the regulators.).
  • Providing consulting supported targeted towards thought leadership, industry best practice, subject matter expertise, intellectual property and toolkit analysis to accelerate the programme through design and policy decisions and ensure a best in class solution.
  • Looking for a very senior Management Consultant. Someone who can lead a large team of 20-30 FTE's, conducting customer journey mapping, process analysis and provide a regulatory lens whilst ensuring the customer is placed at the focus of this engagement.

Please submit all relevant CV's at the first instance

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