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Senior Interaction Designer

  • Salary: £53887 - £62239 per annum
  • Job type: Permanent
  • Location: Croydon, Surrey
  • Sector: Other
  • Date posted: 21/09/2017
  • Job reference: J373249A

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Senior Interaction Designer, Interaction Design


£53,887 - £62,239 (depending on experience)

An exciting, new opportunity has become available, working for the Home Office as Senior Interaction Designer.

As a Senior Interaction Designer, you'll work out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements.

You will mentor and train other designers, supporting the growth and development of the interaction design team.

You will work in a multidisciplinary team, alongside researchers and developers, to deliver word-class, user-centred services for the public and civil servants.

Your role will be to design accessible services that are simple enough for everyone to use.

Not only will you be excited by the challenge of creating digital services that work across multiple channels, devices, browsers and platforms, but you'll be able to see the bigger picture as well as the fine detail.

You will have an understand of the way the internet works, how to design in an agile environment and want to help government transform the way it delivers services, so that they're more efficient, simpler, faster and easier to use.


  • Understand user needs and how to design services that meet them ● Design seamless user journeys that span multiple transactions
  • Create and iterate dynamic prototypes to test and communicate ideas
  • Work with user researchers and developers to turn concepts into user-centred services
  • Collaborate on designs with developers
  • Put forward cases for design with product managers
  • Ensure that the design of services is consistent, both internally and with the rest of GOV.UK
  • Analyse services and identify root causes for any service failure
  • Highlight opportunities for cost reduction and improvement within an existing service
  • Formally assess other services and provide constructive feedback
  • Explain design decisions and confidentially represent a service at a service assessment
  • Welcome the constructive criticism of their work and constructively review the work of others
  • Train and mentor other designers
  • Positively engage the whole multidisciplinary team with the design process
  • Lead discussions at a departmental level and advocate for design in services
  • Identify and design scalable, cross-government design patterns and standards
  • Contribute to the wider community of designers in government
  • Represent government design at external conferences
  • Be the authority on interaction design for a service.

If you would like some further information please do not hesitate to contact Ryan on 0161 924 3689.

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