Senior Change Control Manager

  • Location:

    London, England

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Job ref:

    BBBH109537_1567078383

  • Published:

    22 days ago

  • Duration:

    3 months

  • Start date:

    asap

Senior Change Control Manager

The ideal candidate will function as the owner of project / business case change control across the client's project portfolio. The role is responsible for change management framework finalisation, communication, implementation, operationally managed and adhered to, and onward efficiency enhancement and maintenance. You will guide a team to oversee day to day change operations to ensure that project change is efficiently managed across the client.

The manager should be deeply knowledgeable of ITIL, change management tools and philosophy, business integration of change management in order to oversee the discipline. Their knowledge of best practice change management must be evident within his team and modelled and well adaptable to improve the effectiveness and consistency of delivery for the company.

Success of the team is defined providing a clear, quick, efficient project change function across the clients project portfolio

Market rate

Duration: 3 months

Location: London


Responsibilities:

  • Implement a structured and regulatory compliant change control methodology and framework. Be the champion for change control and lead change control activities across the global organisation.
  • Create and implement Standard Operating Procedure which includes the change control methodology and related processes.
  • Develop and execute a set of actionable items and targeted change management plans to support adoption of the changes required by the organisation. This includes change control strategy, communications plan, sponsor roadmap/coaching plan, training plan, and appropriate metrics (KPIs) to monitor the health of the change control program.
  • With support from a small team, onwardly support the change control process and workflow, providing information about potential changes, the 'events' driving them, handling (mitigation etc). Own open changes and drive each to closure
  • Oversee the robust change control impact assessment process, which takes into consideration all of the possible effects a process and/or product related change could have on the organisation. Ensure downstream work products are accounted for, and when necessary, updated in accordance with the aforementioned change control process.
  • Design, develop, and execute change control training strategy and plan including conducting training needs analysis, curriculum development, content development and training delivery.


Job Requirements:

  • Extensive change management experience with multifunctional teams both customer facing and technical in nature
  • Ability to build and manage IT-to-business relationships; ability to facilitate, communicate, lead, and work with large cross-functional teams.
  • Strong customer service orientation, leadership and people management skills. Ability to balance a wide variety of priorities
  • Strong project management skills including planning, organising, and prioritising
  • The ideal candidate will have worked for companies with engineering organisations and will have a track record of handling organisation change process implementation.
  • Broad current knowledge of business technology applications, current trends in IT, and experience evaluating/implementing change management solutions and processes.
  • Ability to build and manage IT-to-business relationships; ability to facilitate, communicate, lead, and work with large cross-functional teams.

Personal Attributes:

  • Ability to lead, champion and negotiate
  • Will have a strong understanding of the business and business goals and will lead to meet those goals.
  • Must be comfortable with ambiguity and fast change with an ability to adapt quickly and easily.
  • Must demonstrate a strong track record of delivering results.
  • Will have an "achiever" personality who strives to resolve issues and roadblocks and meet goals on time.
  • Must be an analytical individual who questions why things are done and applies intelligence to resolve issues.
  • Will have the background and style that elicits respect in the organisation through partnership, technical depth, customer service and results.
  • Must have outstanding inter-personal skills with all levels of the organisation.
  • Outstanding business judgement. Be able to quickly gain the confidence and respect of the organisation, soliciting their ideas and suggestions.

Education

Bachelor's degree in computer science, business management, organisational change management or related discipline preferred

Extensive relevant work experience in shaping and delivering business change initiatives

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