Senior Performance Analyst Fixed Term /Internal Secondment until 31 March 2020 About usThe Pensions Regulator (TPR) is responsible for protecting workplace pensions in the UK, working with employers and those running pensions to help people save safely for their retirement. We have an excellent office location in the heart of Brighton and have a diverse, lively and professional growing workforce.We are committed to making TPR a great place to work and doing all we can to support our people to reach their full potential. Join our expanding team for the chance to be a part of the biggest change to pensions in a generation.RoleWe're looking for a senior performance analyst to proactively use analysis to improve digital services eg the TPR website and campaigns. You will understand the different phases of product delivery in the context of digital services and be able to plan and run the analysis for these. You will provide rich data on how our digital services are used, by tracking and interrogating usage data in website analytics packages and search logs. As well as presenting your recommendations on what improvements could be made to the service, you will automate analytical reports and up-skill others in analysis so that they can use data to make decisions about product development.ResponsibilitiesUnderstands the value of analysis, how to contribute with impact, and what data sources, analytical techniques and tools can be used at each point throughout the digital product lifecycle to provide evidence for design decisions.Understands and can help teams apply a range of techniques to analyse data and provide insightEnables the team to develop a performance framework including key performance indicators (KPIs) for a service or product.Understands and can identify who users are and their needs based on evidence. Has experience in meeting user needs across a variety of channels. Able to integrate digital analytics with qualitative data, such as user surveys and user research, to develop hypotheses for testingIs aware of quality assurance techniques including those used by other analytical professionsAble to set up a system to get data ready for use and specify how data should be cleansed and prepared. Able to bring data together from different sources and communicate the limitations of dataStays abreast of industry developments to make cost effective use of new and emerging tools and technologiesCapable of ensuring compliance against constraints by adapting products, with a particular focus on data security and privacy including data protection.Relevant IT software applications include: SiteCore, Google Analytics, ATI, MS Azure search, Readability.io, Google Tag Manager, HotJar, Google Search Console/ Moz/ SEO Quake.Person SpecificationAbility to prioritise and use initiativeProblem solving and analytical skillsCommunication skills at all levelsAttention to detail and accuracy As well as a starting salary, we offer:Civil Service Pension arrangements, which are recognised as some of the best in the pensions worlddiscretionary bonus arrangementsaccess to performance related pay progression25 days annual leave provisionflexible working arrangementsdevelopment opportunitiesenhanced parental leave arrangementsa free employee assistance programmean excellent office location in Brighton.