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SC Service Architect

  • Salary: Negotiable
  • Job type: Permanent
  • Location: Wiltshire
  • Sector: IT
  • Date posted: 03/10/2018
  • Job reference: BBBH89635

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SC Service Architect - Wiltshire - 3 to 6-months

SC Service Architect required to join a multinational information technology client based in Wiltshire on a 3 to 6-month contract.

The role:
As part of your role, you will deliver the design and communication of structures to enable and guide the design and development of integrated solutions that meet current and future business needs. Changes to service, process, organisation, operating model and other aspects may be required in addition to technology components, and solutions must demonstrate how agreed requirements are met, any requirements which are not fully met or, and any options or considerations which require a business decision.

Mandatory Skills:

  • Strong customer-management and interpersonal skills and an in-depth knowledge of the service design area.
  • The ability to express a pragmatic and thorough design, taking into account any conflicting priorities of the business or Customer.
  • The ability to provide coherent service designs that balance the needs of the organisation to deliver service and those of the other service stakeholders.

You must have:

  • A detailed knowledge of service delivery concepts and techniques.
  • A strong operational understanding of service supply chains
  • Experience of service design for major IT systems
  • Experience of working in a multi-vendor environment
  • The ability to write coherent, concise, and readable technical documentation
  • Ability to work from customer location in Wiltshire
  • Client-facing skills at senior-level discussion, with the ability to communicate ideas and thoughts to senior executives
  • A detailed knowledge of service delivery concepts and techniques with strong operational understanding of service supply chains
  • Experience of service architecture and design for major IT systems
  • Self-motivating, objective setting, and strong leadership skills
  • Negotiating, bringing consensus, with previous experience of running workshops
  • Team development and motivational skills
  • Written communications - clear technical writing and presentation.

Desirable Skills Required:

  • ITIL version 3 Practitioner or Expert
  • Experience of modelling techniques and tools - process, applications, data and technology

Suitable candidates should ideally hold active SC clearance or must be willing and eligible to undergo security clearance checks.

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