Quality Hub Support

  • Location:

    London, England

  • Sector:

    IT, Engineering

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Job ref:

    BBBH114922_1574426208

  • Published:

    22 days ago

  • Start date:

    ASAP

  • Client:

    Undisclosed Company

My client is a consortium of companies that is charged with delivering 'ACE' - the Accelerated Capability Environment for the Home Office. This capability was set up to bring industry and academia closer to government and law enforcement problems, and stimulate the flow of innovative, agile and flexible solutions to problems in the digital environment, delivering real impact for law enforcement agencies.

They work in partnership with its Home Office and law enforcement partners, helping to identify threats, risks and areas of need, then works with the best and brightest from industry to facilitate innovative thinking, fast.

Role Purpose:

Support the Quality Hub Lead standing up the Centre of Excellence (CoE)


  • Reviewing templates and storing in line with agreed configuration management
    * Review existing processes for existing functions, improving where appropriate
    * Create repository for lessons learned, retrospectives and associated knowledge management activities
    * Develop and maintain the Quality Hub Knowledge Management function; recording, reporting and filing relevant artefacts and creating tangible audit trails of commissions
    * Support the production of reports for the Quality Hub and Commission Delivery Team where necessary
    * Undertake reasonable ad-hoc administrative tasks as required by the Quality Hub Lead
    * To develop and ensure standardised ways of working are kept up to date and relevant
    * To provide support to the Commission Delivery Team on sprint planning and associated activities
    * Where necessary, to accurately minute meetings or support in the write up of meeting outputs
    * To ensure data inputted by Commission Delivery Managers is up to date and accurate on Portal and any associated tools for recording performance and progress in maintained
    * To support Commission Delivery Managers with close down reports and corresponding actions
    * Support the Quality Hub with internal improvement projects and business planning for ACE
    * Support the production of key metrics, performance reports and ensure data quality and integrity is maintained throughout metric lifecycle


Skills & Knowledge:
Essential:

* Advanced Microsoft Office particularly Excel, Powerpoint, Word.
* Understanding and experience of Sharepoint, Office 365.
* Excellent written and verbal communication skills.
* Self-motivated and confident with successful track record of delivering management reports to an agreed timetable.
* Strong stakeholder and interpersonal skills.
* Organised and able to multi task.


Desirable:
* Knowledge of planning, monitoring and controlling projects.
* Relevant PMO or project management accreditation e.g. P30, Prince2, Agile.
. University degree or relevant work experience

Behaviours:
* Embraces the client's way of working and culture.
* Able to provide technical direction through influence and reasoned argument, including with audiences having only basic levels of technical knowledge.
* Can work in a disruptive environment and able to adapt to new ways of working.
* Confident to be creative, innovative and has the courage to try new things.
* Comfortable working in a dynamic start-up type environment with the ability to work to deadlines, unsupervised at a fast pace.
* Collaborative team player.
* Adopts a proactive and pragmatic approach.
* Disciplined, good time keeping.

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