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QA Manager

  • Salary: Negotiable
  • Job type: Contract
  • Location: London
  • Sector: IT
  • Date posted: 29/06/2018
  • Job reference: J388865A

Quality Assurance Manager
Clearance is NOT required for this one.
Based in Heathrow
6 month contract

  • Ensures all quality issues are resolved though the appropriate function/ party in a sustained timely manner; acts as an escalation point for any quality complaints
  • Reviewing and acting upon the weekly/monthly/quarterly QA performance dashboard and recommendations report from the QA Function as well as presenting the QA performance to the QA Board
  • Helping to develop and gaining the business case and budget to sustain the QA function
  • Driving and managing the continuous quality improvement plan across ba.com through the QA Function to achieve agreed maturity levels and other set goals
  • Attending monthly and quarterly Board Meeting; driving and prioritising agenda items to achieve required and recommended quality improvements
  • Managing the Quality Leads in supporting the Quality Function Responsibilities

Key Relationships/Interfaces

  • QA Board
  • Group IT Senior Managers
  • BA Commercial, Digital Senior Managers
  • Key IT Suppliers - Account Managers, Delivery Managers, Test Managers

Required Skills

  • Strong stakeholder management, influencing and inter-personal skills, being comfortable to engage and communicate with a range of internal and external senior stakeholders, clearly articulating technical matters
  • Passionate about continuous learning and improvement
  • Proven leadership and line management experience and a clear passion for leading and managing people
  • Strong analytical skills, the ability and willingness to pick up new tools, processes and technologies
  • Excellent spoken and written communication skills (in English)

Experience

  • At least two years of relevant QA/Audit/IT experience
  • Best Practice - lean, testing, QA, creating learning organisation

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