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Project Support - Service Delivery - Stakeholder Management

  • Salary: £154 per day
  • Job type: Contract
  • Location: Basingstoke, Hampshire
  • Sector: IT
  • Date posted: 11/10/2016
  • Job reference: J356572A

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Project Support - Service Delivery - Stakeholder Management

My client is a multinational telecommunications and Internet service provider and they are seeking a Project Support analyst to own and manage the end-to-end delivery of orders, as part of a bigger project.

Key tasks will include:

  • Providing weekly updates and support to the Project Manager who is client facing
  • Acting as the Point of Contact for internal teams
  • Liaising with internal teams to ensure smooth delivery and swift resolution of issues in an effort to meet customer requirements and internal deadlines.
  • Proactively managing escalations, and supports internal teams to drive a forward progressing attitude

Key Skills

  • Understanding Service Delivery ideally within Telecoms
  • Stakeholder management
  • Excellent interpersonal, verbal and written communication skills
  • Strong PC skills in Microsoft Outlook, Word, Excel and PowerPoint
  • Team player with a great passion to succeed
  • Must work effectively under pressure; organizing multiple tasks and projects in an ever changing environment
  • Effective problem solving and troubleshooting skills

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