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Project Support Coordinator

  • Salary: £118 per day
  • Job type: Contract
  • Location: Dublin
  • Sector: Project Management
  • Date posted: 27/07/2017
  • Job reference: J371268A

Position: Project Support Coordinator
Location: Dublin
Salary: €140euro per day
Contract Type: Initial 6 Month Contract

PROJECT SUPPORT COORDINATOR

Alternative Titles: Project Co-ordinator, Project Support Administrator, Project Support Officer, Project Support Specialist

Our client a leading Telecommunications organisation is looking for a Project Support Specialist to join their team based in Dublin.

The successful candidate will be working as part of a successful project team helping to support and co-ordinate the delivery of the projects

Project Support Coordinator Key Responsibilities:

  • To own the end to end delivery of an order - from Order creation & validation, through the delivery process and customer handover into billing.
  • To take lead responsibility for a specific order, pro-actively manage delivery and the associated resources, and act as the single point of contact.
  • To take lead responsibility for customer updates, managing KCIs from intro, weekly updates to customer handover.
  • To Co-ordinator orders in accordance with Project Co-ordination Framework and guidelines or other agreed processes.
  • To develop and maintain effective working relationships with Service Delivery teams and other key stakeholders, both internal and external, to ensure full commitment and support for the success of the order.
  • To lead and co-ordinate scheduling desk and service assurance activities, schedule and chair activation calls.
  • To manage single and multiple order delivery including all aspects of required resources.
  • To proactively monitor progress of all orders, highlighting orders in jeopardy and be the first point of escalation for exceptions.
  • To proactively monitor Customer Commit dates.

Project Support Coordinator Key Requirements:

  • Excellent communication & interpersonal skills
  • Have good interpersonal skills
  • Strong administration skills
  • Proven experience in a similar role
  • Be articulate and confident
  • The ability to build working relationships internally and externally
  • Ability to analyse problems and suggest method of resolution
  • Excellent time management skills
  • Be a team player
  • Self sufficient and self motivator
  • Ability to quickly learn organisations system and processes.
  • Deliver results
  • Attention to Detail
  • Continuous Improvement and Managing Change
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