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Project Manager - Customer Insight & Reporting

  • Salary: £55000 - £60000 per annum + benefits
  • Job type: Permanent
  • Location: Livingston, West Lothian
  • Sector: Project Management
  • Date posted: 19/11/2018
  • Job reference: BBBH93166

Project Manager - Customer Insight & Reporting

We are actively looking to secure a Project Manager to join Experis as one of our expert consultants, delivering services to our clients.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Job Purpose

As a Project Manager, you will have direct responsibility and accountability for the delivery of projects from inception through to the successful operational running of the agreed deliverable.

The role requires a flexible approach to reflect rapidly changing business needs whilst applying robust project management practices across a portfolio of related projects. Key to success will be the effective management of senior stakeholders through timely and relevant communications while providing strong leadership and direction to cross-functional delivery teams.

Role responsibilities:

  • Accountable to lead the successful delivery projects
  • Ensure necessary governance and controls are in place to ensure successful delivery, and ensure adherence to the project delivery framework.
  • Identify and proactively manage risks, issues and dependencies
  • Develop and maintain effective working relationships at all levels from stakeholders through to project team members.
  • Lead the project team by example. Motivate the team and create a collaborate 'can do' environment

Candidate Specification:

  • Experience in project planning processes and techniques. Knowledge of at least one project management formal method (PMI, PRINCE) is essential.
  • Experience in forecast management and ability to manage budgets
  • Experience of managing customer insight and reporting projects
  • Good communication skills with the ability to interface at all levels. Proven stakeholder management experience
  • Ability to think outside the box in order to generate innovative and different approaches to delivery.
  • Good people leadership skills
  • Adaptive - able to adapt styles or the level of working depending on what is appropriate at the time

Essential Skills:

  • Project Management Qualification
  • Stakeholder Management skills
  • Coaching / motivating teams
  • Data, Insight & Reporting
  • PM Tools, Processes & Techniques

Desirable Skills:

  • Educated to Degree Level
  • PMI qualification
  • Line Management
  • Media, Telecommunications
  • Understanding of IT architecture & design.
  • Cloud Environments
  • Product Management

Interested candidates should submit their CV in the first instance. For more information, please contact Gemma Grayson via

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