Project Manager

  • Location

    Edinburgh, Scotland

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Kelsey Downie

  • Contact email:

  • Job ref:


  • Published:

    9 months ago

  • Duration:

    6 months

  • Expiry date:


  • Start date:


  • Client:


Project Manager (Customer Operations)

Responsibilities and Expectations

  • Experience of working in a customer operations team would be highly beneficial.
  • An understanding of risk and compliance, as this will be the primary focus for the successful candidate in this role
  • The candidate will have a background in the delivery of reporting processes and enhanced conduct frameworks, to support accountability to senior management.
  • Responsible for managing work-streams, and working with the operational owners of said work streams to plan and execute business readiness processes.
  • To influence how business solutions are designed & delivered - challenge & assist the business in shaping their needs & required outcomes
  • Influencing senior stakeholders & expectation management
  • Delivery & risk management - budgets, plans, estimates, RAID