Project Manager

  • Location

    Edinburgh, Scotland

  • Sector:

    Finance

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Kelsey Downie

  • Contact email:

    kelsey.downie@experis.co.uk

  • Job ref:

    BBBH111275_1569603660

  • Published:

    3 months ago

  • Duration:

    6 months

  • Expiry date:

    2019-09-29

  • Start date:

    ASAP

  • Client:

    #

Project Manager (Customer Operations)

Responsibilities and Expectations

  • Experience of working in a customer operations team would be highly beneficial.
  • An understanding of risk and compliance, as this will be the primary focus for the successful candidate in this role
  • The candidate will have a background in the delivery of reporting processes and enhanced conduct frameworks, to support accountability to senior management.
  • Responsible for managing work-streams, and working with the operational owners of said work streams to plan and execute business readiness processes.
  • To influence how business solutions are designed & delivered - challenge & assist the business in shaping their needs & required outcomes
  • Influencing senior stakeholders & expectation management
  • Delivery & risk management - budgets, plans, estimates, RAID