Programme Manager (Social Housing Digital Services)

  • Location

    London, England

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    £500 - £600 per day

  • Contact:

    Experis UK

  • Contact email:

    Harriet.Hughes@experis.co.uk

  • Job ref:

    12926_1597760302

  • Published:

    2 months ago

  • Duration:

    2 years

  • Expiry date:

    2020-08-19

  • Start date:

    ASAP

  • Client:

    #

Our Client is looking for a Programme Manager with experience working in the Social Housing Environment, ideally leading an agile software development programme. This role would be primarily remote, with a requirement to travel to London for face-to-face work in the future.

Our Client are transforming how tenants and leaseholders are supported by building services designed around the people that use them. Their ambitious roadmap of development will enable them to remove dependence on a single legacy system within 18 months, operating and improving a series of products, connected via their API platform.

What you will work on

  1. Coordinate a multi-disciplinary agile software development team to manage delivery and iteratively improve housing products, as well as build new user-focused digital services for housing.
  2. Oversee roadmap planning, resource management, procurement, and vendor management. Flag potential risk points early and work with the team and stakeholders to creative solutions to address pitfalls.
  3. Communicate the team's progress and challenges to key stakeholders, and ensure that team members are kept up to date.
  4. Implement a product vision developed in collaboration with housing leadership.

Key skills and experience

  • Familiarity with cloud computing including continuous integration / deployment, test-driven development, automated testing
  • Familiarity with accessibility a passion for inclusive design and comfortable with user-centred approaches
  • Work comfortably in an agile environment with rapidly changing deadlines, workloads, and goals.
  • Create effective, prioritized product descriptions, user stories, and delivery plans to meet user needs in a cost-effective way.
  • Lead data-based continuous delivery and improvement, ensuring that services are regularly analysed, maintained and improved to better user experience.
  • Design service processes to include continuous feedback loops between customers and the service team.
  • Ideally you will have knowledge of social housing and familiarity with the legislation and processes that support good outcomes for tenants, leaseholders and the landlord

Programme Manager (Social Housing Digital Services), Social Housing, Agile, Software Development, Transformation, Development, Legacy, API, Iteration, Housing, User-Focused, Digital Services, Resource Management, Procurement, Vendor Management, Risk, Roadmap, Stakeholder, Solution, Cloud Computing, Cloud, Continuous Integration, Continuous Deployment, CI/CD, Test Driven Development, TDD, Automated Test, Automation Test, Accessibility, User Stories, Data, Tenant, Leaseholder, Landlord, Public Sector, Council, London, Remote.