Job Title: Product Owner Coach
Duration: 6 months
Location: London but currently remote
Rate: Up to £600 per day based on relevant experience
As a Product Owner Coach you will be responsible for the mentoring and coaching of operational Product Owners (ratio roughly 1:4) who are between 6-9 months in the role. Focus areas will be; value identification - in the context of internal process improvements, techniques for breaking down work, dependency management, short to mid term planning and being clear on the outcomes that we expect our teams to deliver against.
What you will be responsible for:
Note the scope for a Product Owner Coach is large in size and complexity for a product/service/initiative roadmap and includes coaching and uplifting multiple cross-functional teams. You will be assisting roughly 4 Product Owners to:
* Manage and prioritize work through the backlog management
* Identify cost transformation/simplification opportunities through shaping ROI driven epics
* Identify and manage dependencies to other squads and BAU operations
* Understand 'what good looks like' and to setup a performance culture in the squad with recognition /rewards as well as handling areas of development
* Outcome planning for next year (FY22)
* Managing the value creation pipeline
* Dependency management across squads and tribes
* Be accountable for the outcome of the squad's work and ensuring that it meets customer requirements
* Work with Tribe Lead to define Epics (squad-sized workloads delivered within a quarter), coordinating with other Product Owners / Product Owner Coaches
* Define the scope and vision for minimum viable product and minimum marketable product based on customer needs, resolving the trade-offs and bridging the gap between customer, business and tech considerations
* Represent voice of the customer, regularly seek feedback from users and use the feedback, coupled with quantitative data, to iterate rapidly
* Work with team to solve customer problems, create user stories to deliver Epics
* Monitor and track the squad's success metrics (e.g. journey NPS) and prioritise work accordingly
* Liaise with BAU operational stakeholders across the company to support delivering efficiencies unlocked by the Squad that need to be delivered in the BAU
Skills required for the job:
* Product Owner skill set: Seasoned, well developed PO skills across value creation, defining outcomes, agreeing operational benefits, managing backlogs, breaking down work & holding teams to account for delivery of outcomes
* Business Improvement skills : Skilled at identifying & managing opportunities for business process simplification and standardisation
* Coaching: Skilled at coaching the business in the role of Product Owner
* Training: Skilled at running both theory based training around Product Owner tools & techniques as well as running practical clinics where real life examples are worked through
* Facilitation: Excellent workshop facilitator & communicator, with the ability to prep, run and close workshops with clear actionable activities
Experience you would be expected to have:
* Min of 2 years of PO experience to deliver complex change into a BAU organisation through agile ways of working
* Coaching, mentoring and training skills
* Technical knowledge on transforming a complex OSS/BSS constraint business - ideally Telecom/Tech/Financial sectors
Please submit your CVs at your earliest convenience
