Product Manager - Presales - ICT, Cloud, Infrastructure

  • Location

    Reading, Berkshire

  • Sector:


  • Job type:


  • Salary:

    £45000 - £50000 per annum + Plus KPI related bonus up to £10k

  • Contact:

    Experis UK

  • Contact email:

  • Job ref:

    EH - Product Manager_1606241882

  • Published:

    about 2 months ago

  • Duration:


  • Expiry date:


  • Start date:


Product Manager - Presales - ICT, Cloud, UC, Content and Managed Services & Solutions

Permanent position

Based in Reading / some home working ok

Salary up to £50,000 plus bonus up to 10K and additional benefits

Main job function:

Responsible for developing the range of ICT, Cloud, UC, Content and Managed Services & Solutions that our client will be selling to the market from the portfolio and identifying new strategic partners. Supporting the strategy and managing the portfolio of products/services throughout their life cycle; developing new business, delivering new and innovative solutions to market, attaining sales growth (monitored by KPIs), managing third party vendor relationships and maximizing profitability.

Key responsibilities and tasks:

  • Ownership of the ICT, Cloud, UC, Content and Managed Services & Solutions portfolio
  • Responsible for the relevant solutions and services P&L, revenue and profitability growth in line with business goals, including monitoring and action plans for improvements as applicable
  • Delivery of cutting-edge product marketing collateral to promote the product and service portfolio of responsibility
  • Working with corporate communications and the sales teams to put forth a differentiated and compelling value proposition. Promoting this value proposition both to the external and internal audience
  • Management of third-party suppliers, to include evaluation of new opportunities, negotiation on pricing and delivery and assimilation of commercial and technical issues in order to deliver growth
  • Proactive sales focus - key customer contact is required
  • Proactively develop the service channel and deliver benefit through commercialization of our Professional Services offering
  • Determining the optimum service pricing and specification for the UK and Irish markets
  • Liaison with European Marketing Centre to jointly determine service requirements, specifications and timescales, including attendance at service planning meetings in Europe (approximately quarterly)
  • First point of contact for KDE/KDC on all relevant solutions and services requirements
  • Deliver high class product launches to the market including looking at dynamic ways of delivering key messages and sales tools
  • Create and deliver solutions promotions to market where applicable
  • Constantly monitor the market for competitive products/services and pricing and recommend corrective/proactive actions as appropriate
  • Evaluate our client and third-party solutions & services, defining market opportunity and, where appropriate, launching as part of the range
  • Ensuring all relevant members of staff are fully briefed how to sell our range of solutions
  • Deliver solutions roadmap presentations for key customers
  • Be the Ambassador of our solutions portfolio and deliver to press and events as required. Actively seeking opportunities to present and advocate solutions portfolio
  • Operational product management of the portfolio

In addition to the above key areas the product manager will be expected to be involved and contribute to the following:

  • Product features, benefits and applications training
  • Ensuring technical accuracy of marketing collateral

Required Skills and Experience:


  • Previous experience in product portfolio and/or service management
  • Working knowledge of the relevant marketplace including infrastructure, server, storage, virtualization, cloud, data recovery, connectivity, LAN, WAN, unified communications, mobile, consultation, ECM and professional services
  • Strategic analysis and business modelling skills
  • Strong verbal and written communication skills
  • An understanding of other business process including marketing, finance and IT

Experience in some/all of the following Products/Services:

  • Cloud
  • IT Support (e.g. Monitoring, reporting, helpdesk)
  • Connectivity (e.g. WAN, LAN, Calls)
  • Unified Comms (Telephony, Mobile, Collaboration)
  • Infrastructure (e.g. Back-up, Cloud, Storage)
  • Professional Services

Due to the volume of applications, we regret that we can only respond to those meeting our above requirements.