Product Manager - Presales - ICT, Cloud, UC, Content and Managed Services & Solutions

Permanent position

Based in Reading / some home working ok

Salary up to £50,000 plus bonus up to 10K and additional benefits

Main job function:

Responsible for developing the range of ICT, Cloud, UC, Content and Managed Services & Solutions that our client will be selling to the market from the portfolio and identifying new strategic partners. Supporting the strategy and managing the portfolio of products/services throughout their life cycle; developing new business, delivering new and innovative solutions to market, attaining sales growth (monitored by KPIs), managing third party vendor relationships and maximizing profitability.

Key responsibilities and tasks:

Ownership of the ICT, Cloud, UC, Content and Managed Services & Solutions portfolio
Responsible for the relevant solutions and services P&L, revenue and profitability growth in line with business goals, including monitoring and action plans for improvements as applicable
Delivery of cutting-edge product marketing collateral to promote the product and service portfolio of responsibility
Working with corporate communications and the sales teams to put forth a differentiated and compelling value proposition. Promoting this value proposition both to the external and internal audience
Management of third-party suppliers, to include evaluation of new opportunities, negotiation on pricing and delivery and assimilation of commercial and technical issues in order to deliver growth
Proactive sales focus - key customer contact is required
Proactively develop the service channel and deliver benefit through commercialization of our Professional Services offering
Determining the optimum service pricing and specification for the UK and Irish markets
Liaison with European Marketing Centre to jointly determine service requirements, specifications and timescales, including attendance at service planning meetings in Europe (approximately quarterly)
First point of contact for KDE/KDC on all relevant solutions and services requirements
Deliver high class product launches to the market including looking at dynamic ways of delivering key messages and sales tools
Create and deliver solutions promotions to market where applicable
Constantly monitor the market for competitive products/services and pricing and recommend corrective/proactive actions as appropriate
Evaluate our client and third-party solutions & services, defining market opportunity and, where appropriate, launching as part of the range
Ensuring all relevant members of staff are fully briefed how to sell our range of solutions
Deliver solutions roadmap presentations for key customers
Be the Ambassador of our solutions portfolio and deliver to press and events as required. Actively seeking opportunities to present and advocate solutions portfolio
Operational product management of the portfolio

In addition to the above key areas the product manager will be expected to be involved and contribute to the following:

Product features, benefits and applications training
Ensuring technical accuracy of marketing collateral

Required Skills and Experience:

Essential

Previous experience in product portfolio and/or service management
Working knowledge of the relevant marketplace including infrastructure, server, storage, virtualization, cloud, data recovery, connectivity, LAN, WAN, unified communications, mobile, consultation, ECM and professional services
Strategic analysis and business modelling skills
Strong verbal and written communication skills
An understanding of other business process including marketing, finance and IT

Experience in some/all of the following Products/Services:

Cloud
IT Support (e.g. Monitoring, reporting, helpdesk)
Connectivity (e.g. WAN, LAN, Calls)
Unified Comms (Telephony, Mobile, Collaboration)
Infrastructure (e.g. Back-up, Cloud, Storage)
Professional Services

Due to the volume of applications, we regret that we can only respond to those meeting our above requirements.