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Problem Analyst

  • Salary: £30000 - £35000 per annum + bonus + bens
  • Job type: Permanent
  • Location: Birmingham, Wolverhampton. Coventry, West Midlands
  • Sector: Functional Management
  • Date posted: 17/04/2018
  • Job reference: J383535A

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Problem Analyst

Are you an experienced Problem Analyst seeking a new exciting opportunity? If so please apply today!

My client is a leading FTSE 250 looking for a Solid Problem Analyst to manage IT issues across infrastructure and applications as they arise. You will have working experience of the ITIL framework and have experience within a similar role. You will be an escalation point for major IT issues, and you will mobilise a virtual team of IT managers and their staff to identify root cause, manage and fix issues as they arise. The campus is outsourced so ideally you will have managed 3rd parties in your roles. Any exposure to Incident Management will be highly beneficial. You will formulate and agree an action plan and communicate with business stakeholders at every stage.

If this sounds of interest, please apply today, or give Mark a call on 0121 712 8719