Oracle Financials CC&B Consultant

  • Location

    Scotland, Scotland

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Patrick Doyle

  • Contact email:

  • Job ref:


  • Published:

    3 months ago

  • Duration:

    2 Months

  • Expiry date:


Job Title: Oracle Financials CC&B Consultant
Location: Edinburgh / Remote (Location will be predominately remote working, but there may be a need to be on client site at times in Edinburgh)
Duration: 2 Months
Would you like to join a global leader in consulting, technology services and digital transformation?

Our client are at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.

Role Description:
Investigate and define resolution activities to deliver targeted solutions against a series of Oracle CC&B functional issues identified as critical by the client. The delivery of these solutions will assist the client with reducing operational issues being encountered through mitigating a series of existing system design constraints which have led to related system failures and manual workaround activities.
Key focus areas for the role include:

  • Review of the existing CC&B Customer model
  • Update to existing CC&B payment allocation routines
  • Introduction of electronic Customer communications
  • Updates to critical CC&B reports
  • Review and potential re-design of CC&B integrations

Oracle CC&B implementation and/or support experience. Ability to review current client set up and configuration, design and implement changes to configuration and reports.

  • Water Utilities experience (Preferred)
  • At least two years implementing/Supporting Oracle Customer Care Billing Function
  • Able to understand customer business processes and identify gaps in current implementations
  • Able to conduct CC&B requirements and functional solution workshops with customers
  • Good knowledge in modules like billing, payments, meter read and meter management, credit and collections, case management, move-in move out, new connections
  • Able to drive business process improvements where relevant
  • Able to work with customer on Blue prints and derive functional solution based on requirements
  • Knowledge of CC&B batches and algorithms and plug in points
  • Very good Written and Oral Communications Skills

The ideal candidate should have minimum 2 years' experience implementing or supporting the Oracle CC&B application preferably within a Water Utility industry.
Please submit all relevant CV's at the first instance.